There are now more than 1.3 billion monthly users on Messenger, and they generate over 2 billion conversations with businesses each month.
As we come to the end of the year, Facebook is taking stock of 2017, and letting us know the power that it has as a platform, and as a collection of apps and platforms. This year, it looks fondly on its Messenger Platform, and just how powerful it has become for businesses. Apart from businesses using over 200,000 Messenger bots on the platform, its 1.3 billion users generate a huge amount of conversations with businesses. In fact, they generate over 2 billion conversations each month!
The top five verticals using Messenger – according to Facebook – are professional services, retail, local entertainment, public good, and media. The top five countries in terms of people messaging businesses on Messenger are the United States, Brazil, Thailand, Mexico, and Vietnam.
In April, Facebook brought suggestions to M, Messenger’s virtual digital assistant. In November alone, over 100 million people sought suggestions in four languages across 10 countries. Users asked for suggestions on a range of different subjects – sending or requesting money, sharing stickers (a very popular one), wishing happy birthday, sharing location, and more.
You might also like
More from Facebook
Facebook And Instagram Dropping Embedded Content Support On WordPress Sites
Facebook and Instagram embedded content will soon break on WordPress websites unless owners generate an app ID with a developer …
3 Courses To Help You Create Compelling Facebook Ad Visuals
Here are three free Facebook Blueprint courses that will help you create more impactful ad visuals that get your audience's …
Facebook Bans Holocaust Denial Content
Facebook has announced an update to its hate speech policy, banning Holocaust denial content on its platform.
Facebook Removes 28-Day Attribution Model From Ads
Late last month, Facebook announced it's removing the 28-day attribution window in Facebook Ads. The change is effective as of …
Facebook Bans QAnon Across Its Platforms
Facebook is banning QAnon-related Pages, Groups, and Instagram accounts, even if they don't contain violent content.
Facebook Brings Netflix, Zoom, And More Features To Portal
Facebook has announced it's bringing Netflix, Zoom, new titles to its Story Time library, AR stories, and more to its …
Facebook NPE Forecast App Is Now Open To Everyone In The US And Canada
After launching its Forecast app in June, Facebook NPE is now making the app available to all users in the …
Facebook Expands Brand Collabs Manager To Public Groups
Facebook is starting to expand Brand Collabs Manager (BCM) to include Public Groups in a bid to help communities collaborate …
Facebook Announces New Community Management Certification
Facebook has created a new Facebook Community Manager Certification Program available to users through Facebook Blueprint.
