There are many reasons why you need chatbots in your social strategy - especially if you're a retailer. Apart from being relatively easy to set up, chatbots can be configured to deliver pretty good customer service as well. This holiday season, …
It's no surprise that Facebook was the most-used smartphone app in 2016! Facebook-owned Messenger comes second, but this year it is Google that has 5 apps in the top 10! The world has gone mobile and Facebook knows it. With more than …
Messenger is doing all it can to become our all-in-one messaging app. And today, Facebook is adding group video chat, one of those features that everyone has really been looking forward to. Yes, this has been the …
Chatting with a Messenger bot will probably end with it trying to sell you something. This was always kind of expected, right? But now, Messenger Bots will have a 24-hour window when they are allowed to …
Technology has made it easier than ever to talk with others, but it can still be difficult to start a conversation. Well, not anymore. Facebook Messenger is testing a new feature called "Conversation Topics" that gives you suggestions about …
Back in July, we reported on Facebook's intention to apply end-to end encryption on its Messenger app. That day is here. According to multiple sources, the social network has started rolling out this new feature to all …
Facebook is not done copying and implementing Snapchat features. Just a few days ago, a new feature dubbed "My Day" appeared on Facebook Messenger, reminding users of its resemblance to Snapchat. The feature was first brought to our …
Facebook is adding a Snapchat-like new video feature to Messenger which allows you to share a live video call while you chat. Facebook Instant Video is a new feature that opens a two-way live video within …
Twitter is not doing well. It's not me saying it, you can read it everywhere. Yet, Twitter can still beat Facebook. It is actually growing faster than the blue giant in Japan. There are no …
Facebook has just added multiple account support on its Android app for Messenger. While it might sound like something very useful at first - I mean, who uses more than one account to message friends, right? - however, it is …
Over 800 million people are currently on Facebook Messenger and it is the most popular mobile app around. There are many things people use Messenger for, and soon we will be able to do much …
WhatsApp, the Facebook-owned messaging app, is reportedly adding video call functionality in one of its upcoming updates. Also Read: Facebook Introduces Nicknames And More On Messenger WhatApp, which now has over 700 million monthly active users, seems to …
There are weeks like that. Weeks when Facebook once again pulls all the cover to itself. I mean, if it wasn't for a burger, all the news would have been about Facebook this week. Not …
It has to be the news of the week, month, year maybe even: Instagram is about to bring support for multi-accounts! Yes, that means we will soon be able to switch from one account to …
Out of all social platforms, Facebook is certainly one the main places that businesses interact and communicate with their fans and customers. Also, many businesses are finding Facebook to be the right place to conduct …
A few months back, Facebook announced that it would work to develop Messenger into a tool for business. Today, we are seeing the first examples of this happening, especially since the international hotel chain Hyatt …
Messenger is already one of the leading messaging app out there. Of course, as a spin-off of the largest social network there is, it had a good start, especially when Facebook decided to "force" us into …
Facebook Launches A Unified Inbox For Businesses
If you think there's a better way to stay on top of all conversations happening across your Instagram, Facebook Page and Messenger accounts, then, you are absolutely right. It's called "unified inbox" - and it's …