Customer Service • WeRSM - We are Social Media

Follow

Follow

facebook kustomer

facebook kustomer

Facebook Acquires Kustomer, Expands Into Customer Service Solutions

byGeorge Carey-Simos

December 2, 2020

wersm-fashionable-social-what-to-follow-what-to-post-what-to-avoid

wersm-fashionable-social-what-to-follow-what-to-post-what-to-avoid

Fashionable Social: What To Follow, What To Post, What To Avoid

October 14, 2018

Giving A ‘Voice’ To Brand Advertising

January 7, 2018

Twitter Updates Its DM Features For Businesses

byGeorge Carey-Simos

December 22, 2017

DeepSense Builds Your Profile From Your Public Online Conversations

byGeorge Carey-Simos

November 30, 2017

wersm-twitter-customer-service-DM-bots

wersm-twitter-customer-service-DM-bots

Twitter To Compete With Facebook With Customer Service Bots

byGeoff Desreumaux

November 2, 2016

wersm-facebook-messenger-codes-f8

wersm-facebook-messenger-codes-f8

Messenger Codes For Brands Are Here, And They’re Awesome

byGeoff Desreumaux

April 18, 2016

Could Social Customer Service Just Be A Fad?

March 9, 2016

wersm-twitter-customer-service-online-respond-buffer

wersm-twitter-customer-service-online-respond-buffer

Buffer Launches Respond For Exceptional Customer Service

byGeoff Desreumaux

March 2, 2016

wersm-customer-service-on-social-media

wersm-customer-service-on-social-media

Twitter Powers Up DMs For Customer Service

February 23, 2016

Twitter Customer Service Can Lead To Higher-Paying Customers

byGeorge Carey-Simos

December 27, 2015

wersm-facebook-pages-mailbox-inbox

wersm-facebook-pages-mailbox-inbox

The Inbox For Facebook Pages Is Now A CRM Powerhouse

byGeoff Desreumaux

December 8, 2015

wersm-hyatt-facebook-messenger

wersm-hyatt-facebook-messenger

Hyatt Hotels Turn To Facebook Messenger For Customer Service

byGeoff Desreumaux

November 29, 2015

wersm_customer_service_social_media

wersm_customer_service_social_media

The Social Media Race To Customer Satisfaction [Infographic]

byGeoff Desreumaux

November 20, 2014