Welcome to this week's top social media stories: Instagram lets you respond to Stories with GIFs, Google launches SOS alert for Coronavirus and the new 2020 Emoji are here.
Facebook is putting a lot of effort into making chatbots sound more realistic, but at the same time interesting enough to people who interact with them.
There is no question that 2018 will be host to some exciting new trends, but what if we took 'humanising social media' a step further by giving it not just any voice - but a …
Today, we are talking about key digital trends in 2018, looking at the opinions of your favourite 12 Questions guests!
Do you believe social has become a “pay-to-play" medium? That content cannot succeed without media dollars? You are 100% right, but you are also wrong. Surprising? Not really. Most marketers strongly believe that without paid media, …
There are many reasons why you need chatbots in your social strategy - especially if you're a retailer. Apart from being relatively easy to set up, chatbots can be configured to deliver pretty good customer service as well. This holiday season, …
Facebook's Messenger platform has come a long way from when it was announced last year. And despite a lacklustre initial reception, there are big companies out there that are really doing more exciting things on the platform. One of …
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