Welcome to this week's top social media stories: Instagram lets you respond to Stories with GIFs, Google launches SOS alert for Coronavirus and the new 2020 Emoji are here.
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If you're worried that you're not going to make the Dec 31 deadline to comply with Messenger's new Subscription Messaging policy, you're in luck.
This Tokyo limited edition of the Renault Captur will only be available for pre-order via a Facebook Messenger chatbot.
Welcome to this week's top social media stories: Instagram finally allows real scheduling of posts, Maisie Williams launches a new social media app, Facebook makes chatbots better and bans cryptocurrency ads.
Facebook is putting a lot of effort into making chatbots sound more realistic, but at the same time interesting enough to people who interact with them.
There is no question that 2018 will be host to some exciting new trends, but what if we took 'humanising social media' a step further by giving it not just any voice - but a …
Today, we are talking about key digital trends in 2018, looking at the opinions of your favourite 12 Questions guests!
Do you believe social has become a “pay-to-play" medium? That content cannot succeed without media dollars? You are 100% right, but you are also wrong.Surprising? Not really. Most marketers strongly believe that without paid media, …
The world of social marketing is in constant evolution, but these 7 trends will only get bigger over the next few months - it's time to implement!As marketers, we are really good at making predictions, …
WeRSM – We are Social Media · PODCAST: 12 Questions With Rachel Kneen - Social Lead at Just EatWe know that social media and the campaigns that drive brand success are nothing without the people …
Twitter has announced that it is giving businesses the ability to attach buttons to Direct Messages, paving the way to richer and more "actionable" messages and customer service experiences. Businesses can now add one of three …
It's back to your weekly favourite... 12 Questions! This week we feature "bot-lover," Jacquelin Guillaume-Duverne, of TBWA Paris!Social media and the campaigns that drive brand success, are nothing without the people who make things happen!Each week …
There are many reasons why you need chatbots in your social strategy - especially if you're a retailer. Apart from being relatively easy to set up, chatbots can be configured to deliver pretty good customer service as well.This holiday season, …
Kik is one of the most popular messaging apps out there for younger audiences. Competing with the likes of Facebook Messenger or Telegram, Kik has just launched its own group video calling feature. Kik is one of those …
This week, we met with Jacopo Daeli, an expert computer scientist and senior software engineer with a strong love for everything social and mobile.After a couple of years in London, where he worked as Chief …
Facebook's Messenger platform has come a long way from when it was announced last year. And despite a lacklustre initial reception, there are big companies out there that are really doing more exciting things on the platform. One of …
Since f8, a lot of updates have been announced. But it is particularly interesting to focus on how Messenger will be evolving over the next few months. Chatbots and scannable codes are already changing the …
Up until now we were used to Twitter being the ultimate customer service tool. Facebook, as the world's biggest social network, is making fast steps towards acquiring a larger share of the pie though. And by debuting chatbots at its latest …
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