Have you ever wondered why your social media marketing efforts are not paying off? You have spent a considerable amount of time crafting a social media strategy for your business, but something is amiss. Something …
Many businesses are still worried about engaging on social media. Why? Because they fear it may backfire and give unsatisfied customers an opportunity to openly complain and criticize the company, the brand and its products. One …
What would you do if an airline lost your luggage? Complain to a manager? Send them an angry email? Take it to Twitter? Well, the latter is exactly what one disgruntled flyer did. But when he …
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Why Two Social Media Managers Are Better Than One
One really is the loneliest number when it comes to social media. It doesn’t matter if you are social media manager for one brand or if you have many clients. You should be aware of …