Yes, you read it right, sometimes losing 30,ooo fans can be a great strategy! This is what Burger King Norway thinks anyway. They decided to get rid of their “fans” who would easily betray them for a free McDonalds burger. Whopper Sellout was a risky campaign to get rid of freeloaders. The company had 38,000 fans on their Facebook page, but many seemed not to that great fans of the brand – in some cases actually clearly expressing their love for the Big Mac on the Burger King Page…. All they wanted: Free food!
Also Read: The 10 Social Media Statistics That Count for Your Brand
So what Burger King Norway did, was to launch a new Facebook page only dedicated to true fans. Users could either declare their love for the brand, or get a free Big Mac burger . The results were impressive: the 1,000 Big Macs were gone in 1 week and only 8,400 fans remained… but engagement reached an all-time high, as fans were now much more linked to the brand.
Here is the video that explains it all:
Truth is, we all want our fans to interact and engage with our page, which sometimes could be hard work, but good work is always rewarded. After personally testing strategies of buying followers/fans (I saw myself forced to do it), I can tell you that there is nothing more frustrating than having 15K fans and an engagement ratio of 15%.
At the same time, the challenge of dealing with negative comments is mandatory, to face what our customers really think about us. I hope Burger King didn’t run this campaign just because they were to lazy to face those comments!
After all, why are you a Burger King fan if you’d rather eat McDonalds? Is it because of the promotions and freebies they give away? Then my friend… You are more a betrayer than you thought! My personal opinion is that Burger King had guts to run this kind of campaign, but just the “big names” are able to do this. I wouldn’t dare to try it on my own fan pages, unless I have a great health insurance that covers heart attacks, and a very flexible, easy-going, and understanding boss.
As far as we know, they got what they wanted, better engagement, and, as I call them – “gold fans”. And there is nothing more satisfactory than seeing your fan page with a strong and balanced engagement. They must judge now if the expenses of buying all those Big Macs were worth the engagement! My suggestion? Find an entrepreneur who sells a McDonald’s burger with Burger King fries!
This guest post was brought by Maria Garcia-Guzman, Social Media Strategist.
Related Stories:
- Facebook Updates Newsfeed, For More ‘Quality’ Update
- Facebook Wants to Know More about You
- The 10 Social Media Statistics That Count for Your Brand
You might also like
More from Experts Talk
The Top 5 Stories On Social Media This Week
A new musical could soon come to life on TikTok, WhatsApp users are flocking to Signal and Fiverr will run …
The Top 5 Stories On Social Media This Week
Save the date, Twitter is bringing back verification this January. Oh, and it shut own Periscope too. How was your …
3 Courses To Help You Create Better Video Content For Your Ads
Here are three free Facebook Blueprint courses to help you take your content to the next level.
How To Add And Remove People In Group iMessages
Group iMessages make it easy to stay in touch with your friends or colleagues, as long as you can keep …
The Top 5 Stories On Social Media This Week
Tamagotchi never dies, 2020 in one word and a new test for 3-way live streams on Instagram. How was your …
The Top 5 Stories On Social Media This Week
Twitter does Twitter best, Salesforce bought Slack and Apple could be working on a matte black MacBook. Are you ready?
Finding Your Way Forward: Five Key Social Trends for 2021
Henk Campher, VP of Corporate Marketing and Head of Social Impact at Hootsuite, looks at five important social trends that …
Hootsuite CTO Ryan Donovan’s 2021 Social Media Predictions
In this article, Hootsuite CTO Ryan Donovan discusses advancements in social commerce, the growing privacy battle, and more 2021 social …
3 Courses To Help You Get Started With Facebook And Instagram Insights
Here are three Facebook Blueprint courses to help you get useful information from insights on how your business is performing …
