According to reports, Meta is rolling out a system that notifies users when their posts are removed and how.
Meta started testing alerts for automatic post removals last year under the recommendation of the Oversight Board. But now, according to a report by Protocol, Meta is looking to notify more users when their posts have been removed.
In addition, the system will also provide users with more details about the removal process and will specify whether the post was removed by an automated system (AI) or was manually reviewed.
Meta began testing an alerts system last year after the Oversight Board requested it in light of the erroneous automatic removal of posts raising awareness about breast cancer early detection symptoms. “The detection and removal of this post was entirely automated,” the Board wrote at the time. “Enforcement which relies solely on automation without adequate human oversight also interferes with freedom of expression.”
Facebook had urged the Board not to review the incident as the affected posts had been reinstated; however, Board members judged that Facebook’s large-scale automatic detection systems warrant scrutiny. They instructed Meta to provide users with a way to appeal when automated systems take down their posts.
As the Board argued at the time, “Facebook’s decision to restore the content also does not make this case moot, as the company claims… The incorrect removal of this post indicates the lack of proper human oversight, which raises human rights concerns.”
The Oversight Board recently published its fourth-quarter progress report. In it, Meta shared that it conducted tests to analyze how the alerts impact user behavior and has now decided to start rolling them out “in certain locations.”