Here’s a piece of news that will make many page admins happy: Facebook’s unified Page inbox will now include messages from Instagram Direct as well.
Following reports last week that Facebook was working on a new iteration of its unified inbox announced last November, the social network announced that it is now bringing Facebook messages and Instagram DMs to the same inbox. The feature was announced as part of the new features and tools Facebook laid out at its Communities Summit last week.
Up until now, Page admins had to go to Instagram to respond to Instagram Direct Messages. Now they will be able to respond to them directly from within their Facebook Page inbox in addition to seeing and responding to other interactions on the platform. According to reports, Facebook is bringing the feature to users in the United States and Brazil first, but this is not exactly clear yet since Facebook did not specify anything further in its release last week.
The new feature is a big step towards further integrating Facebook properties – this is a rumour that’s been going around lately.
You might also like
More from Facebook
Meta Is Killing Its Messenger For Apple Watch App
Meta announced it will remove the Messenger for Apple Watch app on May 31 “After May 31st, Messenger won’t be available …
Facebook And Instagram Start Selling Blue Checks With Meta Verified
Meta Verified will give you a blue check badge on both Facebook and Instagram, along with other benefits for $12 …
Facebook Is Giving You More Controls Over What You See On Your Feed
Facebook is introducing new "show more" and "show less" controls to let you adjust what you want to see on …
Meta Introduces Facebook Reels API, Offering An Option To ‘Share To Reels’
Meta has introduced the Facebook Reels API, a solution allowing developers to build a 'share to reels' option into their …
Facebook Gets Into Delivery With DoorDash Partnership
DoorDash is partnering with Meta to pilot Facebook Marketplace deliveries across multiple cities in the U.S. Drivers will only transport items …
Meta Rolls Out Horizon Worlds In France And Spain
Meta Horizon Worlds, the VR community and game, is now available in France and Spain.
Meta Refreshes Facebook Groups With New Features
Facebook Groups now have an updated invitation system to reduce admin workloads and limit sharing of misinformation.
Meta Offers Digital Security Course For Journalists And Human Rights Defenders
The Meta Journalism Project and the ICFJ have put together a self-paced 90-minute course and webinars to provide online safety …
Facebook Tests New Desktop Layout Redesign
Reports say that some users are starting to see a new Facebook desktop layout, with all options listed on a …
