As Google takes measures to protect the health of its team members, some Google My Business features will be limited until the COVID-19 pandemic ends.
In an unprecedented move, Google has announced that it’s taking several steps during the COVID-19 pandemic to “protect the health of [its] team members and reduce the need for people to come into [its] offices.” Because of these steps, Google says “there may be some temporary limitations and delays in support as [it] prioritize critical services.”
The current focus of Google’s teams is to keep the information on Google Search and Maps reliable and of high quality. Therefore, the priority is to help businesses that are affected by COVID-19 to do their best to keep their customers updated.
As a result, there will be several temporary product changes to the service.
Business information edits
Google says it will prioritize reviews for edits that are critical to health-related businesses, as well as reviews for open and closed states, special hours, temporary closures, business descriptions, and business attributes edits for other verified businesses.
Newly created listings, claims, and verifications
Google’s support team will be manually reviewing new listings, claims, and verifications for critical health-related businesses, therefore there will be a delay for the publication of new listings, claims, and verifications for other types of businesses to Google Search and Maps.
Reviews and Q&A
Google says that, during this time, new reviews, review replies, and new Q&A’s will also be unavailable.
The above are only a few changes that have been brought about to Google services due to the COVID-19 pandemic. In other news, YouTube has announced that it’s reducing the streaming quality on its platform as demand increases for internet services due to people staying at home.
You might also like
More from Google
Google is finally rolling out its Nearby Share content-sharing feature on smartphones running Android 6.0 and above.
Google is launching a new feature that allows businesses to identify themselves as Black-owned on Google Maps and Search listings.
Google will reportedly ask most of its 200,000 employees to work from home until July 2021, as confirmed cases in …
Google has announced that sellers who participate in its Buy on Google checkout process will no longer have to pay …
Google Maps can now show you directions using rented bikes from bike-share schemes in major cities around the world, like …
Next month, Google will be banning ads from running on websites that spread debunked COVID-19 conspiracy theories.
Area 120, Google's in-house lab for experimental projects, has launched Shoploop, a video shopping platform that mixes entertainment and online …