Reddit is rolling out its real-time chat rooms more widely across its platform to stop users from using other external chat clients.
Reddit rolled out its Reddit Chat feature in beta last summer, bringing the service to around 7,000 users. Now, the company is expanding its real-time chat rooms across more subreddits to encourage its users to stay on its platform instead of conducting their chats on third-party external clients like Slack.
In a recent announcement, Reddit explains that “mods need to chat in real time to not just moderate their communities, but also to collaborate and build their communities. Reddit Live contributors use chat to coordinate and surface the most important information.” Also, it explains that “there are also a bunch of subreddits that are more organically social in nature,” and they need to leave the site to get the experience they want.
The Reddit Chat that is now rolling out across the site has been tested for a year now, so despite still being in beta, it is functional enough to satisfy users’ demands. There is always room for improvement and user input. I expect Reddit will be working on this as it expands the service. Reddit provides a Reddit user called u/reddit_chat_feedback that can be found at the top of your contacts list to send feedback to. The user is not a bot. A real person – a member, called Ityoclys – reads the feedback.
For now, Reddit members who have access to the new feature will see a Rooms tab in their Chat inbox, where all room invitations, joined rooms, and a Recommended section (based on subscriptions) will be listed. The tab will also provide an incomplete list of other rooms that can be joined as well.
Room moderators will be able to create as many chat rooms as they want, they can kick and ban users, lock rooms, mute users, delete messages, run bots, etc. Chat rooms can have up to 20,000 participants, but can only store messages for 14 days. After that time all messages will be deleted and will be unrecoverable. Finally, chat room members will have to follow the community rules, or they will be banned.