Facebook is launching several new features to help Group admins keep their groups safe and manage them more effectively.
Group admins put a lot of time into managing their communities, and Facebook wants to help them do it more efficiently. Following feedback from Group admins, Facebook is now announcing some new updates including admin support, online admin education resources, and new features for group rules.
To allow Group admins to get “more timely and personalized help,” Facebook is piloting a new feature called “admin support.” It’s a dedicated place for Group admins to report issues or ask questions that they can get direct responses from Facebook within one business day. The feature can be found within admin tools and is only available to “a limited number of group admins on iOS and Android in English and Spanish.”
Facebook is also providing admins with a series of online admin education resources, that will help them learn how to “keep their communities safe and engaged.” This online learning destination “includes tutorials, product demos, and case studies – all drawn from the experience and expertise of other admins.”
Admins can now notify members specifically with details about the group rule that they broke when admins or moderators remove a post that violates the Group’s rules. Admins and moderators will be able to “collaborate by adding notes in their admin activity log when they remove a post.”
Finally, admins and moderators can now choose members whose content will be approved automatically. If they have users who are very active and often post good content, they will now be given the opportunity to be approved straight away without moderation.