Also Read: Trolls Beware! Twitter Is Coming After You.
Until now, when a user marked a post as troubling, he was given the option to contact the local support services and guide them to his/her friend, or send a message to their connection, letting them know that they care.
Right now, users whose posts are flagged as troubling, will receive a notification informing them that a friend is concerned about their post. The notification will also offer users the option to contact another friend or access more information that will help them start dealing with their issues.
This is where the main difference lies: Facebook has partnered with organisations such as National Suicide Prevention Lifeline to provide resources and useful information to users battling with suicidal thoughts. The content was developed along with Facebook and is currently available to US users – more specifically, around half of them have access to this feature.
With the rise of online bullying and harassment, and the corresponding number of suicides going up, this is a step in the right direction that will help people acknowledge their problem and start dealing with it in a positive and constructive way.
Let’s not forget, that apart from people dealing with their own personal battle, Facebook and Twitter have strengthened their mechanisms that allow users to report harassing material online.
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