Facebook is putting a lot of effort into making chatbots sound more realistic, but at the same time interesting enough to people who interact with them.
Facebook is putting a lot of effort into making chatbots sound more realistic, but at the same time interesting enough to people who interact with them.
At Snap's Partner Summit, Snapchat debuted Minis, a collection of lightweight third-party apps that come to life inside the app's Chat.
Google announced it has built a chatbot that can have conversations that are far better than any other state-of-the-art chatbot currently out there.
Please welcome this week’s 12 Questions Expert Spotlight guest, public speaker, top social media marketer, and owner of Altrincham HQ, Alex McCann!
Your customers spend most of their time on social media, especially millennials and rising generations of young shoppers, making it the place where you need to spend your ad dollars.
Facebook Messenger, is currently one of the most widely-used instant messaging applications, and since Facebook opened it up to businesses, it has become another place for them to reach potential customers.
The fashion industry is often regarded as one of the best sectors for social media. However, as easy as it all seems, it can be pretty tricky.
On the tips of tongues in industries like social media and beyond, Artificial Intelligence (AI) and automation have certainly built up their fair share of a fanbase.
In October, Facebook will start requiring that all apps and websites using Facebook Login to use HTTPS. In preparation for that, Facebook has added a new "Enforce HTTPS" setting for its Facebook Login.
The weather cat will be no more. After five years of delivering forecasts, Poncho, a favorite weather app of many, is to shut down after being acquired by a drinks company.
What can be more entertaining than having chats with your own AI? Not much. And that's the idea behind Hugging Face, the fast-growing chatbot startup that has quickly become the best artificial BFF for teenagers.
Meet this week's 12 Questions guest Mireille Ryan - CEO of the Social Media Marketing Institute - all the way from Queensland, Australia.
There is no question that 2018 will be host to some exciting new trends, but what if we took 'humanising social media' a step further by giving it not just any voice - but a …
Today, we are talking about key digital trends in 2018, looking at the opinions of your favourite 12 Questions guests!
If you're passionate about customer service, then this is big news for you. With the launch of the customer chat plugin for websites, you can engage with your customers through Messenger, directly on your company …
Do you believe social has become a “pay-to-play" medium? That content cannot succeed without media dollars? You are 100% right, but you are also wrong. Surprising? Not really. Most marketers strongly believe that without paid media, …
Including AI chatbots in your digital strategy improves engagement and support, boosts brand visibility, and increases brand satisfaction. What marketer would turn down technology that helps convert and refine the overall user experience? After all, a better user …
The second most tiring thing after applying for a job, is having to answer the repetitive, canned questions of recruiters. I know what you'll say; it's part of the drill, but why don't we change …