12 Questions with Jason Keath, Co-founder of Social Fresh

Social media in 2026 is fragmented, creator-driven, and increasingly private. Algorithms now decide which content gets discovered, short-form video dominates every platform, and brands are competing not just for attention — but for trust.

Few organizations have a clearer view of these shifts than Social Fresh, one of the longest-running social media conferences in the industry. After hosting more than 30 events and working directly with brands through their digital agency, they’ve seen firsthand what strategies are actually delivering results.

In this interview, Social Fresh Co-Founder, Jason Keath shares his perspective on the biggest trends shaping social media today – from AI and creator partnerships to the rise of the “invisible funnel” and the operational systems high-performing teams rely on behind the scenes.

If you had to define the true state of social media right now in one sentence, what would it be, and why?

Social media in 2026 is fragmented, creator-led, and quietly moving private. Meta continues to win with their superior ad technology, 3 major platforms, and up-and-coming Threads — but TikTok, YouTube, LinkedIn, and Reddit have never been more successful than they are today.

The brands who are winning are building trust faster than they’re chasing reach. They have rich talent ecosystems that include creator content, user generated content, employee generated content, and internal creators.

Social Fresh is focused on “what’s working today.” What’s genuinely driving results in 2026, and what are marketers still overvaluing?

When you run a social media conference and have hosted it 30+ times, you here get a really good sense of the successes and failures facing the industry. People are very honest at conferences about what’s working and where they need help.

What everyone knows is that social media has become a distribution battle. And the way social platforms decide which content gets distributed widely is in the middle of a huge shift. The old world was investing in audiences to follow your accounts and then engage those audiences long term. Today, algorithms decide which audiences find every single piece of new content. The quality of your previous content and your follower count matter less than ever.

What’s working today, to break through that new algorithmic system, are a few basic things.

  • Invest in creators, internal and external
  • Have a short form video strategy that’s allowed to take risks
  • Create more serialized content and finding a “show” format
  • Lean into lo-fi, honest content that features emotion

AI is all over this year’s agenda. Where does it meaningfully improve performance, and where is it being misused as a shortcut?

AI is great at speed, variation, and pattern spotting, especially for creative testing and audience research support. It’s also great at large moderation challenges and content drafting support. The key is to see AI in social media as a bridge, not a destination. It should be supporting people, not automating middle of the road content at scale. Challenge your creative teams to find new ways to use AI for testing, ideation, and gap analysis.

In addition to being a marketing conference, Social Fresh is a digital agency focuses on audience research, strategy work, and paid media. With that work, some of the most successful AI use cases we’ve seen with our clients include social ad testing, copywriting support, image/video generation, influencer discovery and operations improvements. AI ad creative can lead you to better scripts and videos for UGC content. AI influencer searches can help find hidden gem creators. In all of these use cases the human in the loop is still the most important piece.

“The Invisible Funnel: Creating Zero-Click Content That Converts” challenges performance marketing. What’s the core argument, and why now?

The argument is that, more often than ever, conversion starts in the feed, not on the landing page. Social is discovery and search. The best content answers questions so well people don’t need to click to trust you. It matters now because attention is expensive and clicks are optional. Brand matters more than ever and most of brand today is being built by smaller bricks across social feeds.

The funnel didn’t disappear, it just got stealthier, screenshots, saves, DMs, and “I’ve been following you for months.”

Where’s the biggest disconnect between public marketing talk and what high-performing teams do behind the scenes?

Publicly, I see a lot of confusion and too much guesswork around AI and video as the main two topics of interest or concern. Privately what I see move the needle is creator/talent investments, hiring talented internal creators with the freedom to take risks, and honestly… old school boring, consistent systems of creative testing, feedback loops, audience research, operations, and believing in strategy.

“The New Playbook” influencer panel. What from the old playbook still works but we stopped talking about?

Relationship building, like actual human relationships, not one and done influencer sprints, but long term partnerships with creators that can grow with the brand, regardless of their follower count. Also, audience research is more important than ever. When you understand the needs, triggers, interest graphs, and decision trees of your potential customers, your social content is more informed and connects better.

Short-form video dominates. Competitive edge or baseline, and where is differentiation happening now?

Investing in short-form video is the baseline. It’s the main content format on the largest social channels. The edge isn’t “we do video,” it’s “we know what to say and we can say it 50 different ways on camera without losing the plot.” Everyone can post more video, but the best brands build a recognizable world, recurring formats, and a reason to come back.

Paid social creative performance. What separates creative that works from the average ad content flooding feeds?

On average, the top social ads today are UGC. They look like something the average person would record and post from their phone. Behind the scenes, there is a lot more to it. Scripting, AI creative tests, naming the customer problem, and investing in hook variations with well paced editing.

Finding a large variety of talent to test with is more important than ever, as is having a memorable and consistent point of view.

Scaling content operations. What frameworks or operational shifts are proving effective, especially for lean teams?

Software solutions are getting very good here. Content library systems, simpler approval flows, AI enabled moderation and response, AI supported video editing, smarter automated social listening systems. All of these save a ton of time.

The key is to design social teams that allow creators to test, have a tolerance for risk, but clearly provide a broad strategic path for your team to experiment within. It’s less about “big ideas” and posting more. The main goal should be more small and interesting tests that stand out. What does an operational system look like to enable that? Invest there.

What’s a piece of social media advice being confidently shared right now that’s leading us in the wrong direction?

I see a lot of “do more” advice that worries me. Do more AI. Do more video. Do more influencer campaigns. Directionally these are all the right investments, but most teams do not have the skills and experience to confidently invest in these huge shifts. There is a lot of training and strategy being missed, so when companies do invest in AI, video, and influencers, a lot of them are not seeing the results. These are big shifts that need more care and planning.

Jump from Social Pro to CMO. What skill do social practitioners underinvest in that determines that transition?

As the original social media conference, Social Fresh works to help social media professionals invest in their careers. A lot of social pros get stuck in a posting mentality because that’s what their boss is asking for. The shift is to build mini campaigns or case studies of your own. Look for business problems you can attack and set up a strategy for yourself personally to prove out your impact there. Measure baselines and results, document, and tell a better story in the language and format that can best reach decision makers.

Who should not come to Social Fresh 2026, and what does that tell us about who absolutely should?

If you’re looking for shortcuts or cheat codes, Social Fresh Conference might not be right for you. If you believe social should be a priority for your team, you understand good creative should take risks, and you’re willing to make big strategic changes — I truly think you’ll get a lot out of this conference.

Advertisement