Bots are taking over Messenger and their applications for brands are endless! There are bots out there for things like customer service, checking in for a flight, or getting other real-time information from a business, or even for ordering food through Messenger. The latter is the most obvious application of bots for restaurant chains.
In May we reported that Burger King had created a bot to take people’s orders. Today, Pizza Hut is following suit with a chatbot that will not only be there for you to order a pizza, but also to answer questions about it. Surely, the ultimate goal is to make it as easy as possible to order a pizza. It’s not only easy, but accurate as well… and it of course eliminates the need to actually speak to a human being. Some people in particular will really appreciate it.
If you like our stories, there is an easy way to stay updated:
Talking at MobileBeat 2016, Pizza Hut’s chief digital officer Baron Concors talked about the bot that will be available in August – not only on Messenger, but on Twitter as well:
The bot will also have a level of localisation as well, allowing users to find specific products available in specific stores.
More from Facebook
As part of its Terragraph Project, Facebook is teaming up with chip-manufacturer Qualcomm to bring high-speed wireless internet to dense urban areas.
Facebook has announced a partnership with the Atlantic Council to help identify election-related threats and disinformation campaigns from around the world.
Facebook Stories now has over 150 daily active users, and with this milestone, the company is also starting to test Facebook …