In an era where more and more people get connected on social media platforms, everyone can know say what they feel about anything, and that includes yourself, your brand, your company.
So how can you go about and learn what others are saying about you online? The answer: monitor.
Managing your Online Reputation does not have to be an endless search for information. By putting together a few tools and working habits, ORM (Online Reputation Management) can easily become part of your daily routine.
The following infographic will help you get organised by essentially helping you understand who your audience is, learning to listen and of course finding out how to react.