Social Media Done Right – Kudos to KitKat and Oreo

by • March 28, 2013 • Experts TalkComments Off on Social Media Done Right – Kudos to KitKat and Oreo2826

Social Media is a powerful tool, when done right. Brands often underestimate the power of conversation (see our article about the 4 c’s of social media marketing).

This example of a Twitter conversation between a fan of chocolate and 2 of her favorite brands (KitKat and Oreo) is a best practice case! Social Media Managers, get inspired!

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